Are these products made in Pennsylvania?
We’re proud to say that everything you currently see in our store was designed by Red House Communications and printed by Commonwealth Press, both located in Pittsburgh, Pennsylvania. All materials have been cut and sewn in the United States. Moving forward, our ultimate goal is to source every material in Pennsylvania.
Who should I contact if I have a payment issue or question about a transaction?
For questions about transactions, use this email address to contact the good folks at Commonwealth Press. They're happy to assist you.
How long will it take to receive my order?
We ship USPS priority and do it daily, which means you will usually have your order within a few days. There are times when our team experiences a high volume of orders, and so our shipping may take 2-3 weeks in those cases.
Who should I contact if I have a general question about the visitPA brand, the shop or the items offered?
For questions about the visitPA brand, please email the Pennsylvania Tourism Office. For information or questions about merchandise in the store, please contact our printing and fulfillment partner. We’d love to chat about it!
Who’s paying for all of this inventory – and where is my money going?
The Pennsylvania Tourism Office, within the Pennsylvania Department of Community and Economic Development (DCED) sought support from the Team Pennsylvania Foundation, which provided seed funding for the initial production of materials. As we grow our store, proceeds from sales will be reinvested back into apparel production and to support tourism promotion in Pennsylvania.
Why fund tourism promotion – isn’t there a line item in the state budget for that?
Yes, there is – but the more we can support tourism in Pennsylvania, the more all Pennsylvanians benefit. Every $1 invested in tourism marketing generates $3.43 in tax revenue, which can be used for to pay for public safety, education and other essential programs. So when you purchase an item from our shop, you’re helping fund vital Pennsylvania services. Learn more about the positive impact of tourism funding here.